When Kelly Wellman was given the job of making sure the Memorial Medical Centre website was up to scratch, her priority was patient care. “We want our website to be accessible, easy for our patients to use and compliant with all the required standards,” she says. Kelly, who is Data Quality and Project Administrator at […]
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The Prescriptions page on your GP practice website is a big deal. Tim Green* explains how to set up the page to optimise patient journeys across your website. Your Prescriptions web page is one of 3 critically important pages highlighted by NHS England in guidance on Creating a highly usable and accessible website. This is […]
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When the Lighthouse Medical Practice in Eastbourne were offered ICB funding to help refresh their website, their aim was to score top marks using the NHS England GP website benchmarking and improvement tool. “The tool was the route to achieving the gold standard the ICB was looking for,” says Claire Carter, Senior Administration and Operations […]
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Lessons to help you get it right It’s crucial to get the appointments page right on your GP practice website. Most patients go straight to this page to get help, even if the care they end up receiving isn’t a traditional face-to-face consultation with a GP. Tim Green* explains how to set up your appointments […]
Read More… from The appointments page on your practice website – a masterclass
Why not put a QR code for your practice website on the door of your surgery so patients can find information about the practice when you are closed? Put another one in reception so your team can signpost patients easily to information on your website. Most mobile phones will automatically read a QR code During […]
Prepare a news item There may be press coverage about patients being able to access their medical records from 1st November. You might like to write a short news article about this with a link to the NHS page to save you answering lots of questions from patients. See this article on how to write […]
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Following the negative backlash to the announcements around GP data extraction from both general practice and patients earlier this year, the Government has issued a carefully worded statement to try and reassure general practice that their concerns have been heard. The statement removes any specific date for the data extraction to start. Importantly the September 1st deadline for patients to […]
Read More… from 1 September deadline dropped for GP data opt-outs
Here is a short video explaining how to add a new COVID-19 vaccine information page to your website. Below the first video are two more short tutorials. One shows you how to add a button or widget to promote the page. The other shows you how to add an Alert to make the information stand […]
Read More… from Add Covid-19 vaccination info to your practice website
There’s a deadline approaching for GP practices to meet new government accessibility requirements. By 23 September all practices should be working towards making their websites easier to use for everyone, regardless of any disability. This means, for example, making sure that any images on your website have alternative text that describes their function for visually […]
Read More… from Will your practice beat the website accessibility deadline?
From Monday 23rd March 2020 we will automatically display a message on your website. The message will include a link to the latest advice about coronavirus from your regional NHS authority. You can switch this message off in your Customiser. There are full instructions here We will check this advice daily and update it if […]