Simplifying the patient journey
You’re in safe hands with GPsurgery.net. We began providing GP practice websites in 2005 and since then our website platform has evolved to become a trusted online resource used by thousands of patients every day.
Our mission is to make online journeys for every patient as simple as possible. Complying with NHS guidance on creating a highly usable and accessible GP website, and the WCAG 2.2 AA standard, our websites are easy for everyone to use.
All our GP practice websites come fully loaded with content written by a professional medical content editor. Our designs incorporate NHS design components for an instantly recognisable ‘look and feel’.
Flexi from GPsurgery.net
Our Flexi website template offers practices all over the UK a beautifully designed, flexible website with high levels of accessibility and usability.
Customers choosing a Flexi website also benefit from our enhanced, time-saving service promise.
- full support from our team of content editors*
- no need to ever login to your website again
- simply send us your updates and our support team will manage all your website content for you – usually within a few hours
- manage your updates if you prefer
Navigator® from GPsurgery.net
For GP practices in England, Navigator is built to help you ace the NHS England website benchmarking and improvement tool, transform your workflow and slash time on website admin and compliance.
- unique website platform offering the highest standards of usability and accessibility for patients
- guaranteed ability to score 50/50 using the NHS England website benchmarking and improvement tool
- written patient content created for you by expert digital content editors
- NHS-style design template for simple and accessible key patient web journeys
With a website from GPsurgery.net you can …
Save time
Your practice website should work hard for you. All GPsurgery.net websites are designed to signpost your patients to the most appropriate help as quickly as possible. The result? Reduced calls and more time for your reception teams to help the patients most in need.
Built-in NHS health information and symptom checkers help your patients self-serve instantly.
Help your patients complete key tasks
Our home page designs provide highly visible quick links to all of the most commonly used tasks for patients.
These include buttons for patients to make, change or cancel an appointment, request a repeat prescription, or get test results.
Set up online forms for your patients
A suite of optional online forms allow patients to update their contact details, send feedback to the practice, complete a health questionnaire prior to an appointment and many other tasks.
All our forms are checked and signed off by our clinical safety officer to comply with the NHS Digital DCB0129 information standard.
Optimise your site for patient flow
We understand that every practice has its own workflow processes. We review your processes with you and optimise your website to reduce unnecessary patient contact.
This includes helping you to review your existing website to reduce content and prioritise the most useful information for patients.
Feel supported
Our support team responds to requests quickly – usually within a few hours.
When your website is launched, you’ll be offered online training to learn how to manage your website content.
You’ll also have access to our online support portal which offers an extensive library of tips and advice on how to keep your website updated.
Update your patients
Publish special alerts on your home page for essential patient notifications and a news stream for latest practice updates.
A powerful search tool leads your patients to the information they need every time, with a click, a tap or a swipe.
Share patient-friendly website content
Your website comes fully loaded with digital content, created by a specialist healthcare writer.
Easy for your patients to read and understand, the focus is on short sentences and simple language, following NHS best practice.
Promote key public health campaigns
Switch on our public health campaign tool to automatically update your patients with the latest country-specific health news.
Secure, search-engine optimised and accessibility compliant
- Security certificates on every page of your GPsurgery.net website give you and your patients the assurance that all the data on your website is encrypted.
- Your website is fully optimised for Google and other search engines.
- Our standard templates comply with the WCAG 2.2AA standard.
Get free content for your GP practice website
Unsure what should go on your GP practice website?
You can now access the GPsurgery.net free content library for ideas and text to add to your GP practice website.
The content library is free to access for all NHS staff with an NHS email address.
Follow this link to register for free for the GPsurgery.net content library.
GP practice website FAQs
Do I need a GP practice website?
Doctors are required to have an online presence by law, but your website should do more than tick a legal checkbox.
Having a GP practice website can save time for your patients and reduce the admin burden for your team.
With online forms to collect information and access to online services, your patients will be able to self-serve more easily.
How do I ensure my GP practice website is accessible?
With GPsurgery.net, you can rest assured that your practice website is compliant with The Web Content Accessibility Guidelines (known as WCAG). Further information about the WCAG can be found here.
We regularly review and update our templates in line with NHS guidance on creating a highly usable and accessible GP website.
The content you upload to your website is your responsibility, but we will work with you to ensure that your content remains accessible.
Do you provide online forms with your GP practice websites?
With all GPsurgery.net websites, we provide access to a library of standard forms for self-referral, patient registration, the Friends and Family test and more. We also provide a custom forms service.
Contact us for more information about custom forms.
Will the GP practice website be mobile friendly?
Yes, GPsurgery.net’s websites are designed to work on mobile phones, tablets and on desktop computers.
Will the website ‘feel’ like a website for an NHS service?
Our GP practice website templates incorporate the trusted NHS branding and all our designs follow the NHS style guidelines. Please contact us for a demo of our latest template.
Why should we choose GPsurgery.net as our GP practice website provider?
At GPsurgery.net, our priority is simplifying the patient journey. We strive to ensure that our practice websites remain compliant and accessible. We are committed to providing the best possible service for our customers.
Follow this link to read reviews about our services on the Practice Index website.
* up to 3 hours of website content update support included per year for Flexi customers – more than enough for the average GP practice