GP Practice Websites

Simplifying the patient journey

Tried and tested

You’re in safe hands with We began providing GP practice websites in 2005 and since then our website platform has evolved to become a trusted primary care online resource used by thousands of patients every day.

Our websites are digitally inclusive, accessible* and clutter free. Professionally written text and accessible design make our websites easy to use for everyone. An automatic translation tool helps communication across your whole community, including patients whose first language isn’t English.

With you can customise your website, adding your practice logo and colour scheme so your patients know they are in the right place. Your website will work equally well across all devices – mobiles, tablets and desktop computers.

We work constantly with practices and patients to find ways of improving the primary care platform.

Save time

Your practice website should work hard for you. websites have a carefully designed home page to signpost your patients to the most appropriate help. The result? Reduced calls and fewer unnecessary e-consults and requests for appointments.

Built-in NHS health information and symptom checkers help your patients self-serve instantly.

Optional online forms include registration and self-referral forms that allow patients to book their own appointments for physio, talking therapy and other services.

There are also forms to allow patients to update their contact details and consent for communications.

Feel supported

Our support team responds to requests quickly – usually within a few hours.

When your website is launched, you’ll be offered personalised online training on how to manage your website content.

You’ll also have access to our online support portal which offers an extensive library of tips and advice on how to keep your website updated.

Update your patients

You can publish special alerts on your home page for essential patient notifications and a news stream for latest practice updates.

A powerful search tool leads your patients to the information they need every time, with a click, a tap or a swipe.

Share health information with your patients

Your website comes fully loaded with digital content, created by a specialist healthcare writer.

Easy for your patients to read and understand, the focus is on short sentences and simple language. Take a look at our demo site, School House Surgery.

You control the content to fit the workflow at your practice.

Allow patients to book appointments directly

A GP practice website is a great way to direct patients to the online options for managing their appointments. websites are designed with online services in mind, allowing patients to book and cancel appointments online. This could save your team hours of admin time.

Promote key public health campaigns

Your GP practice website is a key way to inform your patients about the latest health news. 

With a website, this information is built-in through our Latest Health News banner. This is updated regularly with country-specific public health campaigns. 

See the Latest Health News banner on our demo site.

Secure, search-engine optimised

Security certificates on every page of your website give you and your patients the assurance that all the data on your website is encrypted.

Your website is fully optimised for Google and other search engines.

Get free content for your GP practice website

Unsure what should go on your GP practice website?

You can now access the free content library for ideas and text to add to your GP practice website.

The content library is free to access for all NHS staff with an NHS email address. 

Follow this link to register for free for the content library.

GP practice website FAQs

Do I need a GP practice website?

Doctors are required to have an online presence by law, but your website should do more than tick a legal checkbox. 

Having a GP practice website can save time for your patients and reduce the admin burden for your team. 

With online forms to collect information from patients and easy access to online services, your patients will be able to do more independently.

How do I ensure my GP practice website is accessible?

With, you can rest assured that your  practice website is  compliant with The Web Content Accessibility Guidelines (known as WCAG). Further information about the WCAG can be found here. 

We have also recently reviewed and updated our sites in line with new NHS guidance on creating a highly usable and accessible GP website

The content you upload to your website is your responsibility, but we will work with you to ensure that your content remains accessible.

Do you provide online forms with your GP practice websites?

With all websites, we provide access to a library of standard forms for self-referral, patient registration, the Friends and Family test and more. We also provide a custom forms service.

Contact us for more information about custom forms.

Will the GP practice website be mobile friendly?

Yes,’s websites are designed to work on mobile phones, tablets  and on desktop computers.

Do you provide online forms with your PCN websites?

With all websites, we provide access to a library of standard forms for self-referral, patient registration, updating details and more. We also provide a bespoke forms service – chat to us about custom forms.

Will the website ‘feel’ like a website for an NHS service?

We’ve worked hard to make our websites professional and familiar, taking note of the NHS style guidelines. Please contact us for a demo of our latest template.

Why should we choose as our GP practice website provider?

At, our priority is simplifying the patient journey. We strive to ensure that our practice websites remain compliant and accessible. We are committed to providing the best possible, service for our customers.

Follow this link to read reviews about our services on the Practice Index website.

*Our standard template is WCAG 2.1 AA compliant