GP Practice Websites

Simplifying the patient journey

Tried and tested

You’re in safe hands with We began providing GP practice websites in 2005 and since then our website platform has evolved to become a trusted online resource used by thousands of patients every day.

Our mission is to make online journeys for every patient as simple as possible. Complying with NHS guidance on creating a highly usable and accessible GP website, and the WCAG 2.1 AA standard, our websites are easy for everyone to use.

All our GP practice websites come fully loaded with content written by a professional medical content editor. Our designs incorporate NHS design components for an instantly recognisable ‘look and feel’.

New! Navigator® from

Our new Navigator website template offers practices in England a guaranteed 50/50 score using the NHS England GP website benchmarking and improvement tool.

Find out more about Navigator

The Classic template

Our Classic website template offers practices all over the UK a beautifully designed, flexible website with high levels of accessibility and usability.

Find out more about the Classic template

Save time

Your practice website should work hard for you. All websites are designed to signpost your patients to the most appropriate help as quickly as possible. The result? Reduced calls and more time for your reception teams to help the patients most in need.

Built-in NHS health information and symptom checkers help your patients self-serve instantly.

Help your patients complete key tasks

Our home page designs provide highly visible quick links to all of the most commonly used tasks for patients.

These include buttons for patients to make, change or cancel an appointment, request a repeat prescription, or get test results.

Set up online forms for your patients

A suite of optional online forms allow patients to update their contact details, send feedback to the practice, complete a health questionnaire prior to an appointment and many other tasks.

All our forms are checked and signed off by our clinical safety officer to comply with the NHS Digital DCB0129 information standard.

Optimise your site for patient flow

We understand that every practice has its own workflow processes. We review your processes with you and optimise your website to reduce unnecessary patient contact.

This includes reviewing the content on your existing website and helping you to reduce content and prioritise the most useful information for patients.

Feel supported

Our support team responds to requests quickly – usually within a few hours.

When your website is launched, you’ll be offered online training to learn how to manage your website content.

You’ll also have access to our online support portal which offers an extensive library of tips and advice on how to keep your website updated.

Update your patients

Publish special alerts on your home page for essential patient notifications and a news stream for latest practice updates.

A powerful search tool leads your patients to the information they need every time, with a click, a tap or a swipe.

Share patient-friendly website content

Your website comes fully loaded with digital content, created by a specialist healthcare writer.

Easy for your patients to read and understand, the focus is on short sentences and simple language, following NHS best practice.

Promote key public health campaigns

Switch on our public health campaign tool to automatically update your patients with the latest country-specific health news.

See the Latest Health News banner on our demo site.

Secure, search-engine optimised

Security certificates on every page of your website give you and your patients the assurance that all the data on your website is encrypted.

Your website is fully optimised for Google and other search engines.

Get free content for your GP practice website

Unsure what should go on your GP practice website?

You can now access the free content library for ideas and text to add to your GP practice website.

The content library is free to access for all NHS staff with an NHS email address.

Follow this link to register for free for the content library.

GP practice website FAQs

Do I need a GP practice website?

Doctors are required to have an online presence by law, but your website should do more than tick a legal checkbox.

Having a GP practice website can save time for your patients and reduce the admin burden for your team.

With online forms to collect information from patients and easy access to online services, your patients will be able to do more independently.

How do I ensure my GP practice website is accessible?

With, you can rest assured that your  practice website is  compliant with The Web Content Accessibility Guidelines (known as WCAG). Further information about the WCAG can be found here. 

We have also recently reviewed and updated our sites in line with new NHS guidance on creating a highly usable and accessible GP website.

The content you upload to your website is your responsibility, but we will work with you to ensure that your content remains accessible.

Do you provide online forms with your GP practice websites?

With all websites, we provide access to a library of standard forms for self-referral, patient registration, the Friends and Family test and more. We also provide a custom forms service.

Contact us for more information about custom forms.

Will the GP practice website be mobile friendly?

Yes,’s websites are designed to work on mobile phones, tablets  and on desktop computers.

Do you provide online forms with your PCN websites?

With all websites, we provide access to a library of standard forms for self-referral, patient registration, updating details and more. We also provide a bespoke forms service – chat to us about custom forms.

Will the website ‘feel’ like a website for an NHS service?

We?ve worked hard to make our websites professional and familiar, taking note of the NHS style guidelines. Please contact us for a demo of our latest template.

Why should we choose as our GP practice website provider?

At, our priority is simplifying the patient journey. We strive to ensure that our practice websites remain compliant and accessible. We are committed to providing the best possible, service for our customers.

Follow this link to read reviews about our services on the Practice Index website.

*Our standard template is WCAG 2.1 AA compliant