Accessibility

Accessibility statement for GPsurgery.net

This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website content. This may inadvertently introduce non-accessible content. We will always respond to and resolve any accessibility issues promptly and courteously.

This website is run by GPsurgerynet Limited. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • submit a form using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text

Feedback and contact information

If you need information on this website in a different format like large print, easy read, audio recording or braille:

  • email support@gpsurgery.net
  • call 01580 762900
  • tweet @gpsurgerynet

We’ll consider your request and get back to you in days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

Tim Green by emailing support@gpsurgery.net or call 01580 762900 during office hours.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

[Note: this form of wording is legally required, so do not change it.]

GPsurgerynet limited is committed to making its website accessible.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

We are unaware of any non-accessible content. We will always respond to and resolve any accessibility issues promptly and courteously.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards or there will be exact equivalent information in an accessible format on the same page.

What we’re doing to improve accessibility

Website accessibility is an essential part of providing high quality websites for NHS GP practices. GPsurgery.net reviews the accessibility of their website as part of their regular development cycle.

Preparation of this accessibility statement

[Note: the wording about when the statement was prepared is legally required, so do not change it.]

This statement was prepared on 07.05.2022. It was last reviewed on 07.05.2022.

The test was carried out by GPsurgery.net.

This website is based on a series of standard page templates. We tested the Home page, a standard text-based page, a standard page that includes a form, the Blog page and an individual blog item to ensure a representative proportion of the website was tested.