Pricing

Choose from two service levels for added flexibility

We offer two payment plans to help us provide the right level of service for your practice. We also offer special discounted pricing for ICS or PCN group deals.

You simply choose how hands-on you want to be when managing your website content.

Choose our Standard plan to manage most of the content yourselves. Or, if you’d like us to help , choose our Managed plan. You can upgrade at any time.

All prices are quoted excluding VAT.

Standard
£40/month

Managed
£70/month

  • no setup fees
  • technical support
  • 1 task per month*
  • supports all clinical systems
  • dashboard
  • page editing
  • news page
  • add red alerts
  • email support
  • standard forms**
  • all standard features PLUS
  • 5 tasks per month*
  • one-to-one training for all admins
  • custom forms
  • group sites – 3 or more locations
  • annual website optimisation review and report***
Subscriptions billed annually 

*What is a task?

If you would like us to do something that you are able to do yourself, this is a task.

Examples include adding or updating a page, adding a news article or setting up an alert.

Essentially anything you could do using our system but choose not to. Maybe you just don’t have the time, or you would like an expert website editor to tackle something for you.

Most of our customers ask us to carry out 1 – 5 tasks a month.

To help you carry out tasks, our tech support team will always explain how to do things and point you to a video or tutorial for detailed help.

What is NOT a task and included in all plans?

If you need help because of a technical issue or because your website isn’t working as expected, these are not tasks. It is our job to check and fix these things as soon as we can.

What else is included?

  • Mobile friendly websites
  • Unlimited technical support
  • Unlimited support with how to use the system
  • No set-up costs
  • Annual review of your website with recommendations for improvements
  • NHS Content and widgets
  • Patient Alerts
  • Staff or Teams list
  • Google Translate
  • Regular updates
  • Easy editing tools
  • Links to all online patient services

**Forms

All our websites come with these standard forms (they can be switched on or off):

  • Update your details form
  • Update your details form (with Pharmacy choice)
  • Are you a carer?
  • Join our PPG
  • Friends and Family Test
  • Friends and Family Test with optional questions
  • Patient Feedback form
  • Patient Feedback (Optional contact details)
  • Sick/Fit note request
  • Cancel an appointment online
  • Alcohol consumption questionnaire
  • Asthma annual review
  • Communication consent form
  • GMS1 patient registration form (England)
  • New patient health questionnaire (as a second form to the online NHS GMS1 form)
  • New patient registration combined form
  • Social prescribing referral form
  • Travel health questionnaire
  • Veteran health check
  • Blood pressure record
  • Test results request
  • Application to access health record
  • Private GP letter request

For clinical safety reasons we need to discuss customisation of any forms before allowing any changes.

***Accessibility

In September 2020 it became a legal requirement for all UK NHS GP practices to comply with the WCAG 2.1 AA standards. Practices must explain if any of the content is non-accessible and how to get help accessing this content. Websites must also include a compliant Accessibility Statement.

Our standard template is compliant with these regulations. But the practice must maintain compliance when adding or editing content.

Integrations

  • EMIS
  • Engage Consult
  • SystmOnline / SystmOne / TPP
  • Vision / INPS
  • askmyGP
  • accuRx
  • Patient Access
  • eConsult
  • KLINIK
  • And more…